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Removing Swap from Active List

Last post 04-17-2008 15:49 by maddy837. 2 replies.
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  • 04-11-2008 23:39 Post ID: 323,877 

    • maddy837
    • Not Ranked
    • Joined on 02-28-2008
    • Hampshire
    • Posts 2

    Removing Swap from Active List

    I agreed a swap some time ago and the other person has received my book. Sadly she contacted me to explain she'd suffered a bereavement in her immediate family and hadn't managed to send my book.  I told her not to worry about sending it in the circumstances.  How do I now remove this from my active list without it having a detrimental effect on the other person? 

  • 04-12-2008 8:50 Post ID: 323,910  In reply to

    • pennyt
    • Top 10 Contributor
    • Joined on 05-04-2007
    • Lost in a good book!
    • Posts 11,073
    • Moderator

    Re: Removing Swap from Active List

    If you click on the "Remove this swap from my active list" next to the relevant swap, you will then go through the process to move it into Uncompleted swaps.  I think (from memory) it asks you for a reason why you're moving it into uncompleted swaps but am not sure whether it also asks you to leave feedback for the other swapper.  If it does, you can still leave 5* and explain that the swap was cancelled but communications with the other swapper were excellent - that way it won't affect their rating but will still remove the swap from your active list.

    The other way of doing this in these circumstances is to email the other swapper and say that you'd like to leave 5* even though the swap was cancelled and would they mind doing the same for you, given that it was dealt with amicably on both sides.  That way you both benefit from the feedback.  Many people seem to do this when swaps are cancelled but they are otherwise happy with how things were handled. 

  • 04-17-2008 15:49 Post ID: 326,934  In reply to

    • maddy837
    • Not Ranked
    • Joined on 02-28-2008
    • Hampshire
    • Posts 2

    Re: Removing Swap from Active List

    Thanks Penny - I'll do that now.

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